Refund policy

30-Day Return Window

We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, your item must:

  • Be unworn and unused
  • Not be washed, altered, or damaged
  • Include all original packaging and tags

Items that do not meet these conditions will not be accepted.

How to Start a Return

To initiate a return, please contact us at:
support@store.america250.org

Returns must be approved before being sent back. Items sent without prior authorization will not be accepted.

Return Address

6719 Pine Ridge Ct
Jenison, MI 49428

If your return is approved, we will provide a return shipping label along with instructions.

Damages and Issues

Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at support@store.america250.org so we can evaluate the issue and resolve it.

Exceptions and Non-Returnable Items

Certain items cannot be returned. This will be clearly noted on the product page prior to purchase.

Non-returnable items include:

  • Custom or personalized products
  • Special order items
  • Final sale items
  • Gift cards

If you have questions about a specific item, please contact us before purchasing.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may place a new order for the desired item.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note your bank or credit card company may require additional time to process and post the refund.

Shipping and Return Label Fees

  • Original shipping charges are non-refundable.
  • Return shipping costs are non-refundable unless the return is due to our error (damaged, defective, or incorrect item).

If more than 15 business days have passed since we approved your refund, please contact us at support@store.america250.org.

Preparing Your Package for a Return

Please include the original packing slip with your return.

To receive a return label, email us with:

  • Your order number
  • Your first and last name
  • The item(s) you wish to return

Attach the provided return label securely to the package. Your return will be processed once it is received and inspected.

Undeliverable and Refused Packages

If a delivery is refused or a package is deemed undeliverable due to an invalid shipping address, the customer is responsible for any carrier penalties, charges, or fees, which may include (but are not limited to) additional shipping charges.

Contact

For any return or refund questions, contact us at:
support@store.america250.org