Refund policy

Important Notice Regarding Order Processing

Due to exceptionally high demand, orders may take up to three (3) weeks to be produced before shipment. While we make every effort to ship orders as quickly as possible, production times are estimates and may vary based on order volume.

Orders delayed within or beyond the estimated production timeframe are not eligible for cancellation, refund, or compensation due solely to the delay.

Returns & Replacements

Because each item is made to order, we do not accept returns, exchanges, or refunds simply because you changed your mind, no longer want the item, ordered the wrong product, or do not like the design, color, or fit.

We will gladly replace or refund an item if:

You receive the wrong item.
You receive the wrong size from what was ordered.
The item has a manufacturing defect.
There is another error caused by us.
The item is lost or damaged in transit and Shipping Protection was purchased at checkout.

Items damaged during shipping are only eligible for replacement if Shipping Protection was purchased at the time of checkout. Manufacturing defects are covered regardless of whether Shipping Protection was purchased.

If there is an issue with your order, please contact us within 30 days of delivery.

How to Report an Issue

To report an issue, please contact us at:

support@store.america250.org

Please include:

Your order number
Your first and last name
A description of the issue
Clear photos of the item (and packaging if the damage occurred during shipping)

Returns and replacements must be approved before any item is sent back. Items returned without prior authorization will not be accepted.

Return Address

6719 Pine Ridge Ct
Jenison, MI 49428

If a return is approved, we will provide instructions along with a return shipping label, if applicable.

Refunds

Once we receive and inspect your claim or returned item (if required), we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

Refunds will not be issued for production delays, shipping delays, carrier delays, or other delivery timing issues, provided the order is ultimately fulfilled.

Non-Returnable Items

The following items are not eligible for return or refund unless they qualify under the Returns & Replacements section above:

Made-to-order products
Custom or personalized products
Special order items
Final sale items
Gift cards
Over 30 day return policy
Items are washed or worn

Shipping & Return Costs

Original shipping charges are non-refundable.
Return shipping costs are non-refundable unless the return is due to our error (such as an incorrect item, incorrect size shipped, or a manufacturing defect).
If a replacement or return is approved due to our error, we will provide a prepaid return shipping label when necessary.

Undeliverable & Refused Packages

If a package is refused or deemed undeliverable due to an incorrect or incomplete shipping address provided by the customer, the customer is responsible for any additional shipping charges, carrier fees, or penalties incurred.